How to Submit Your Case

Create your portal account

First, register to access the secure portal. The portal allows for case submission, status tracking, and report downloads. Once your initial setup is complete, please log off and then log back in.

Start a new request

In the portal, start a new interpretation request. This creates a case record where scan details, notes, and service options are selected.

Add patient details and clinical notes

Provide basic patient information and share your clinical question or concerns. The more context you include, the more targeted and useful the interpretation will be (implant planning, pathology concern, nerve mapping, etc.).

Upload DICOM image data (.zip)

Attach your DICOM image files as a ZIP archive. Uploading may take a few minutes depending on file size and internet speed. If you are submitting multiple scans, upload one ZIP file per study.

Select the service

Choose the interpretation service and add any optional add-ons. If clinical notes indicate additional complexity, the appropriate service level will be confirmed before proceeding.

Submit and receive confirmation

Once submitted, a confirmation email is sent. A second notification is sent when the case is accepted for interpretation. Case status can be monitored inside the portal.